GIP Refund and Returns Policy
Thank you for shopping at Global Islamic Publications! At GIP Book Store, we prioritize customer satisfaction. Our GIP Refund and Returns Policy ensures you can return or exchange items easily while keeping the process transparent and hassle-free.
Eligibility for Returns and Exchanges
You can return or exchange items within 7 calendar days of delivery. After this period, we cannot process returns. To qualify for a return:
- Keep items unused and in their original condition.
- Include the original receipt or proof of purchase.
- Note that some items are marked non-returnable.
Additionally, if you notice a damaged package upon delivery, do not open it. For all returns, record a video while opening the parcel. This video serves as proof in case of damages, missing items, or incorrect deliveries.
How to Initiate a Return or Exchange
Contact us via email at Info@gipbookstore.com or call +91 99999 55749 with your order number. Once we approve your request, ship the item to:
Global Islamic Publications
A-170, Sector 83, Noida 201301, Uttar Pradesh, India
We recommend using a trackable shipping method to ensure timely delivery.
Refund Processing
We process refunds promptly:
- Pre-paid orders: Refund is sent to the original payment method within 3–4 business days.
- Pay on Delivery orders: Refund is transferred directly to your bank account.
Customers cover return shipping costs unless the item arrived damaged, in which case GIP Book Store pays the shipping.
Why Choose GIP Book Store
Our GIP Refund and Returns Policy demonstrates our commitment to transparency and customer trust. Furthermore, we resolve issues quickly and maintain high service standards. As a result, your shopping experience remains smooth and reliable.